For an estimate of shipping charges for the particular product(s) to your location, please call our customer service department.
 
We'll notify when your shipment has left our warehouse and provide you with information such as the freight bill number, freight carrier contact numbers and your freight charges.  You can then contact the carrier immediately to verify the anticipated delivery date and charges. If the information is not what we provided to you, please contact us immediately so as we may correct any errors before your shipment arrives.
 
When your shipment arrives, please inspect the packaging for any damage.  In the rare event you should see damage, please call customer service immediately.  We will determine what should be done to ensure your satisfaction.
 

Shipping Suggestions:

• If possible, it is best to pick up your shipment at the nearest terminal of the delivering carrier. 

• If you can't pick up the shipment, you can arrange to have your installer pick it up - flooring professionals are used to handling large and heavy floor coverings.

• If you prefer, your shipment can be delivered directly to your home.  Freight carriers usually charge an extra $25 to $150 for this service.  Keep in mind these extra charges are for bringing their equipment into a residential neighborhood only.  Off loading is your responsibility. Depending on the size of the package, you will need anywhere from 2-5 people to unload your shipment without the risk of damage.  You should inspect packaging before and after unloading for damage.

• Another option is that your installer or builder may have a warehouse that is normally used to receive material. 

 

We know you'll be happy with your savings in buying from us, but your satisfaction is our goal.  If you have any questions about shipping in general, or about your order, please contact customer service at 1-888-433-0886.
 
 

 

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Carpet Showcase of Dalton

1029-A South Hamilton Street Dalton GA 30720

Phone: 706-270-0886 Fax: 706-270-0376 Toll Free: 1-888-433-0886

carpetshowcase@yahoo.com